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Description of the Online Course for the Public Sector in Iquique
This online course will help you develop effective leadership skills and capabilities, specifically designed for the context of the public sector in Iquique, to foster positive and productive work environments.
- Understand the concepts and theoretical foundations of leadership, identifying the qualities of an effective leader in the public sphere.
- Recognize the factors that contribute to a positive work environment, based on the principles of leadership.
- Analyze the characteristics of resonant leadership and its impact on the dynamics of work teams in the public sector.
Course Delivery Method
E-learning (Asynchronous Online) with self-paced learning based on Videos and other interactive content.
This course employs an andragogical teaching model with a behaviorist learning methodology, providing the necessary knowledge to strengthen the theoretical and practical competencies of participants in the public sector.
Duration: 24 total pedagogical hours, accessible on our virtual platform in asynchronous mode.
Course Curriculum
Module 1: LEADERSHIP IN PUBLIC MANAGEMENT IN IQUIQUE
- 1.1 Concepts of leadership and its different approaches in the public sector
- Definitions of leadership applied to the public context.
- Characteristics of the leader - follower relationship according to Chaleff in the public sphere.
- Examples of effective leadership in the public sector.
- The four pillars of leadership in public management.
- Leadership VS Management in the public sector.
- 1.2 Barriers to good leadership in public service in Iquique
- Organizational culture and climate in public institutions.
- Characteristics of leadership types in the public sector.
- Characteristics of public officials in Iquique.
- Work motivation: motivation techniques in the public sector.
- The 10 commandments of motivation in the public sphere.
- 1.3 Elements to consider for exercising good leadership in the public system in Iquique
- Keys to strategic change in public institutions.
- Indicators to increase commitment, motivation, and efficiency: productivity, value, management teams, quality, safe, and dignified service in the public sector.
- Work environment improvement plan: absenteeism, overtime, complaint management in the public sphere.
Module 2: EFFECTIVE LEADERSHIP IN THE PUBLIC SECTOR
- 2.1 Resonant leadership in the public sector
- Definition of resonant leadership in the public context.
- Characteristics and conditions of the resonant leader in the public sector.
- Necessary conditions for leadership development in public institutions.
- Leadership styles: coaching, affiliative, democratic, pacesetting, and authoritative in the public sphere.
- 2.2 Situational leadership in the public sector
- Hersey and Blanchard model applied to the public sector.
- Characteristics of situational leadership in public institutions.
- Situational leadership styles: directing, coaching, supporting, and delegating in the public sphere.
- Maturity and leadership style in the public sector.
- Advantages and disadvantages of the situational model in public institutions.
- 2.3 Guidelines for effective leadership in the public sector
- Personal leadership and self-leadership in the public sphere.
- Personal competencies of the leader in the public sector.
Who is this Course For?
Officials of the public system in Iquique and the region.
Course Available For: Individual or Company
Duration: 24 hours
Course Start Date: Immediate access to our virtual platform, available 24 hours a day.
Approval and Certification
Approval: 100% progress on the platform.
Minimum Passing Grade: 4.0, on a scale of 1.0 to 7.0.