COMING SOON!
100% Online (Asynchronous)
Description of the Online Course for Iquique
This online course is designed to train professionals in Iquique capable of ensuring the operational efficiency of any office or company. You will learn essential administrative tasks, from organizing and filing documents to planning and coordinating activities, as well as drafting reports and key communications.
Course Delivery Method
E-learning (Asynchronous Online) with self-paced learning based on Videos and other interactive content.
Classes are conducted online and asynchronously, allowing you to access the program material 24 hours a day and study at your own pace from anywhere in Iquique. Resources include PPT presentations, Word and PDF documents, explanatory videos, and relevant external links.
To resolve your doubts and ensure a complete understanding of the material, we offer personalized tutoring. These sessions will connect you live with the course instructor through platforms like Zoom or Google Meet, allowing you to progress through the program effectively and with the necessary support.
Online Course Curriculum
Module I: Administration
- Universal Administration
- Applied Administrative Process
Module II: Spelling and Writing
- Fundamental Spelling for Business Communication
- Effective Administrative and Official Writing in the Workplace
- Professional Business Writing for Executive Secretaries
Module III: Microsoft Excel
- Basic Functions and Introduction to Formulas for Data Management
- Creation and Editing of Charts for Information Presentation
- Application of Advanced Formulas and Functions for Administrative Analysis
Module IV: Effective Communication
- Principles of Interpersonal Communication in the Office Environment
- Strategic Text Analysis for Professional Communication
- Textual Formulations and Professional Written Communication for Executive Secretaries
Module V: Customer Service
- Customer Orientation and Excellent Service in Reception and Attention
- Professional Telephone Etiquette for Communication Management
- Service Quality and Strategies for Internal and External Customer Satisfaction
Who is this Online Course for in Iquique?
This online course is aimed at individuals in Iquique interested in developing as Executive Secretaries, administrative assistants, and professionals from companies and public institutions who wish to improve their administrative skills.
Course Available For: Individual or Company
Duration: 180 hours
Course Start Date: Immediate access upon purchase
Approval and Certification (Optional Diploma)
To pass the course, a minimum grade of 4.0 on a scale of 1.0 to 7.0 is required. Upon successful completion, you will receive a certification. There is the option to obtain a diploma by completing additional modules (consult details and costs).
Instructor: Professional with extensive experience in the administrative and executive secretarial area
Enrollment Requirements:
- Copy of Educational Certificate
- Photocopy of Identity Card
- Completed Enrollment Form